Privacy Policy
At KCG Outdoor Services Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Request a quote or consultation
- Contact us through our website or phone
- Subscribe to our newsletter
- Create an account on our website
- Engage with our social media channels
This information may include:
- Full name and contact information
- Email address and phone number
- Property address and service requirements
- Payment information (processed securely by third parties)
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and interaction with our site:
- IP address and general location information
- Browser type and version
- Device information and screen resolution
- Pages visited and time spent on our site
- Referring website information
2. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
To provide, maintain, and improve our landscaping and outdoor services, including scheduling appointments and project management.
Communication
To respond to your inquiries, provide customer support, send service updates, and communicate about your projects.
Account Management
To create and manage your account, process payments, and maintain service records for future reference.
Legal Compliance
To comply with applicable laws, regulations, and industry standards, including tax reporting and business licensing requirements.
3. Information Sharing and Disclosure
We Do Not Sell Your Personal Information
KCG Outdoor Services Ltd. does not sell, rent, or lease your personal information to third parties for marketing purposes.
We may share your information in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our business:
- Payment processors for secure transaction handling
- Cloud hosting services for data storage and website functionality
- Email service providers for communication
- Analytics providers to understand website usage
Legal Requirements
We may disclose your information when required by law or to:
- Comply with court orders or legal processes
- Protect our rights and property
- Ensure user safety and prevent fraud
- Respond to government requests
4. Data Security
We implement comprehensive security measures to protect your personal information:
Encryption
All data transmission is protected using industry-standard SSL/TLS encryption.
Access Controls
Strict access controls ensure only authorized personnel can access your information.
Regular Audits
We conduct regular security audits and updates to maintain protection standards.
Secure Storage
Data is stored in secure, compliant cloud infrastructure with backup systems.
Contact Information
Privacy Questions?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.